Online Bill Pay

Pay your utility bill through our online payment system.

Utility Billing & Requests for Service

Electric & Water

To set up utility service in Eldridge, a deposit of $100 for electricity and $50 for water is required. This deposit is applied to your account after 12 consecutive on-time payments or credited to your final bill if you move.

Utility meters are read around the 23rd of each month, with bills mailed at the end of the month and due by the 20th. Late payments may incur penalties. Residents can pay their bills online, by mail, in person at City Hall, or via a drop box. Autopay options are also available.

Eldridge Electric & Water

(563) 285-4841
utilitybilling@cityofeldridgeia.org

Gas, Phone & Internet

To start services, contact:

MidAmerican Energy (Gas)
(888) 427-5632

Central Broadband
(563) 285-9611

Mediacom Cable
(800) 824-6047

Project Share: Utility Assistance

Project Share is a utility assistance program for the City of Eldridge. Residents can contribute to the fund through donations, or seek assistance to keep utilities on through Community Action of Eastern Iowa.

Get Assistance

All funds go to Community Action of Eastern Iowa, which distributes funding to those who qualify.

Visit the Community Action of Eastern Iowa website to apply for assistance.

How to Donate to Project Share

Donations can be made by adding a separate check when paying a paper utility bill, setting up a recurring donation, or dropping off contributions at City Hall.

Recurring Donations:
To include recurring donations with your monthly bill, please call City Hall at 1-563-285-4841

Drop-off Donations:
Donations can be made in-person at City Hall during operating hours, or placed in the drop-box by the entrance at any time. Please place donations in a sealed envelope marked “Project Share.”

New Resident Utility Sign-Up

After your submission, a City Clerk will be contacting you within 24 hrs (Monday - Friday) for Deposit options and to provide your Deposit amount. A deposit of $100.00 for Electricity and $50.00 for Water is required.

Name(Required)

First Last

Email(Required)

Phone(Required)

SSN(Required)

Date of Birth(Required)

Driver's License Number

Issuing State

State

Employer

Service Street Address

Location where you want services turned on

Street Address Address Line 2 City State ZIP Code

Date Service Requested

Do you have a Secondary Applicant?(Required)

(example: Spouse, or anyone else who is also responsible for this account)

Yes

Secondary Applicant Name(Required)

First Last

SSN(Required)

Date of Birth(Required)

Phone(Required)

Emergency Contact Information

Name(Required)

First Last

Phone(Required)

This field is for validation purposes and should be left unchanged.

Utility Policies

Meter Accessibility & Liability

The City Inspector and Utility Personnel shall have access to the meters, wires and pipes at all reasonable times of the day and night as provided by law. The customer shall be responsible for any loss or damage to city property due to negligence while used in the custody of the customer. The City or Utility shall not be liable for failure to supply service interruptions due to construction or act of God.